Privacy Policy

Effective Date: July 8, 2025

Introduction

Welcome to PrimeBina (the “Site”, “we”, “our”, or “us”). We understand the importance of your privacy and are fully committed to safeguarding your personal data. This Privacy Policy outlines in detail how we collect, use, manage, store, and protect your information when you interact with our website https://primebina.com.

By visiting, browsing, or making purchases through our site, you agree to the terms outlined in this policy. We encourage all users to review this policy regularly to stay informed about how their information is handled and protected.

1. Types of Information We Collect

We collect both personal and non-personal data to improve your experience and provide the best possible services.

  1. Personal Information: This includes identifiable information such as your name, email address, phone number, physical address (billing and shipping), payment details (credit/debit card), and account login credentials. You voluntarily provide this information when creating an account, placing an order, or contacting customer support.
  2. Non-Personal Information: This refers to data automatically collected when you interact with our site, such as browser type, IP address, operating system, device information, referral URL, date/time of access, and pages visited. This information helps us analyze user behavior and improve website performance.

2. How We Use Your Information

Your data is used for lawful and legitimate business purposes only. Below are the main purposes for which we process your data:

  • To fulfill orders and manage transactions: Processing your purchases, payments, and deliveries efficiently.
  • To create and manage your account: Enabling you to log in securely, view order history, and manage preferences.
  • To provide personalized content and recommendations: Suggesting products, promotions, and offers tailored to your preferences.
  • To improve our website and services: Analyzing user interactions to optimize navigation, load speed, and user experience.
  • To send marketing communications: Keeping you informed of new arrivals, deals, discounts, or company news. You may opt out at any time.
  • To respond to inquiries and provide customer support: Ensuring timely and helpful communication whenever you reach out to us.

3. Legal Basis for Processing (GDPR Compliance)

For users in the European Economic Area (EEA), we process your personal data based on the following lawful bases under the General Data Protection Regulation (GDPR):

  • Consent
  • Contractual necessity
  • Compliance with legal obligations
  • Legitimate interests

4. Data Retention Policy

We retain your personal data only for as long as it is necessary for the purposes outlined in this policy, including satisfying any legal, accounting, or reporting requirements. When your data is no longer needed, it is securely deleted or anonymized.

5. Data Security & Protection Measures

We implement industry-standard security measures to protect your information against unauthorized access, misuse, loss, or destruction. These include:

  • SSL (Secure Socket Layer) encryption for data transfer
  • Encrypted payment gateways
  • Firewall and anti-virus protection
  • Role-based access controls
  • Ongoing system monitoring and regular vulnerability assessments

While no system is 100% secure, we continuously update our practices to stay ahead of evolving cyber threats.

6. Cookies and Similar Technologies

PrimeBina uses cookies, web beacons, and other similar technologies to enhance your browsing experience, analyze traffic, and provide targeted advertisements. You can manage cookie settings via your browser or device preferences. By continuing to use our site, you consent to the use of cookies as described.

7. Your Data Rights & Choices

You have full control over your personal information. Depending on your location, your rights may include:

  • Right to Access: Request a copy of the data we hold about you.
  • Right to Rectify: Correct inaccurate or incomplete data.
  • Right to Erasure: Ask us to delete your personal information, subject to legal requirements.
  • Right to Restrict Processing: Limit how your information is used.
  • Right to Data Portability: Obtain a structured copy of your data to share with other service providers.
  • Right to Object: Opt out of certain processing, including direct marketing.

To exercise any of the above rights, please contact us using the information at the end of this policy.

8. Third-Party Disclosure

We do not sell, rent, or trade your personal information. However, we may share it with trusted service providers who help us operate our business (e.g., payment processors, logistics partners, email marketing tools). These third parties are contractually obligated to keep your data secure and use it only for the intended purpose.

9. International Data Transfers

Your information may be stored or processed outside your country, including jurisdictions that may not have equivalent data protection laws. In such cases, we ensure adequate safeguards (such as Standard Contractual Clauses) are in place to protect your data.

10. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us to have it removed.

11. Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify users of significant changes via email or by posting a notice on our website. Your continued use of the site after changes are made constitutes your acceptance of the revised policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:

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